Ketchpop Games — Support

Thank you for playing our games! If you have any questions, issues, or feedback about any of our games, please don't hesitate to reach out.

Contact

Email: mydevelopgroup@gmail.com

We typically respond within 1-3 business days.

FAQ

How do I remove ads?

Most of our games offer a "Remove Ads" in-app purchase that permanently removes all advertisements.

How do I restore my purchase?

Your purchases are linked to your Google Play or Apple ID account. If you reinstall the app on the same account, your purchases will be restored automatically.

My progress was lost

Game progress is typically stored locally on your device. If you uninstall a game, progress may be lost. We recommend keeping games installed to preserve your progress.

I found a bug

Please email us at mydevelopgroup@gmail.com with:

Business Inquiries & Partnerships

For publishing, partnership, or business opportunities, please reach out at mydevelopgroup@gmail.com.


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